Order Processing: All orders will be processed after receiving approval and payment confirmation. Processing times may vary depending on order complexity and volume.
Shipping Timeline:
Standard orders are shipped within 7-10 business days after processing.
Custom or large-volume orders may require additional time and will be communicated at the time of order placement.
Shipping Charges:
Shipping charges are calculated based on the destination, order size, and shipping method selected. These charges will be included in the final invoice.
Any additional fees, such as taxes, duties, or special handling charges, are the responsibility of the purchaser.
Delivery Tracking:
Once your order is shipped, a tracking number will be provided to you for monitoring the shipment status.
Any delays or changes in the delivery schedule will be promptly communicated.
Responsibility for Shipping Delays:
We strive to meet delivery deadlines, but are not responsible for delays caused by third-party logistics, customs, or unforeseen circumstances.
In case of delays, please contact us, and we will work to resolve the issue with our logistics partners.
Receiving the Shipment:
Upon receipt, please inspect the shipment immediately. Any discrepancies or damages should be reported within 48 hours to qualify for a resolution.
If the shipment is refused or undeliverable due to incorrect information provided by the client, re-shipping charges will apply.
Returns and Replacements:
Returns are not accepted once the shipment has been dispatched, except in cases of damaged goods verified by our team. Replacements for damaged items will be processed after verification and will follow the standard shipping timeline.